Privacy
Opt-Out
&
Data
Rights
Request.
Use this form to opt out of marketing or targeted advertising, or to exercise any of your rights over the personal information S Commerce holds about you as the operator of Valerive. We aim to acknowledge every request within 5 hours, and to complete it within one calendar month, as required under UK GDPR and EU/Dutch GDPR.
What you can ask us to do
S Commerce, trading as Valerive, is the data controller for any personal information collected through valerive.com. Whether you're a UK resident or reside in the EU/Netherlands, you hold the rights below under UK GDPR and/or EU & Dutch GDPR. Tick whichever apply when you complete the form in Section 3.
Stop receiving promotional emails, texts or postal marketing from Valerive.
Stop your browsing or purchase activity being used to personalise adverts on or off our site.
Object to us using your data for direct marketing or certain other purposes.
Request a copy of the personal information we hold about you.
Ask us to fix inaccurate or incomplete personal information.
Ask us to erase your personal information, subject to legal exceptions.
Ask us to pause certain uses of your data while a query is resolved.
Receive your data in a portable format, or have it sent to another provider.
Withdraw any previously given consent, without affecting past lawful processing.
Who you're actually asking
All requests submitted through this form are received and processed directly by S Commerce, the Dutch-registered company that owns and operates Valerive. We do not outsource privacy requests to a third party.
S Commerce, trading as Valerive
Wijde Wade 4-89, 3439 NP Nieuwegein, The Netherlands
Chamber of Commerce (KvK): 78609437 · VAT: NL003351754B26
To protect your data from being handed to the wrong person, we confirm requests using the name, email address and (where relevant) order number you provide below. We may email you back to confirm identity before releasing or deleting any data, particularly for access or erasure requests.
Privacy Opt-Out & Data Rights Request Form
Complete the fields below. When you press submit, your default email application will open with a pre-filled, structured request addressed to our privacy team — simply hit send from your own inbox so we have a verifiable record of it coming from you.
Prefer not to use this form? Email support@valerive.com directly, call +31 6 26269395 (Mon–Fri, 09:00–18:00 CET/CEST), or write to S Commerce, Wijde Wade 4-89, 3439 NP Nieuwegein, The Netherlands, marked "Data Privacy Request."
Our response timeline
We treat every privacy request as seriously as an order issue. Here is exactly what to expect once your email lands in our inbox.
We confirm receipt of your request and flag anything further we need from you to verify identity.
Requests to stop marketing emails or targeted advertising are typically actioned within a few business days.
Access, correction, deletion, restriction and portability requests are completed within one month of receipt, as required by UK/EU GDPR.
For particularly complex or numerous requests, we may extend the deadline by a further two months and will explain why within the first month.
Taking it further
We hope you never need to escalate beyond us, but you always have the right to.
You can contact the Information Commissioner's Office (ICO) at ico.org.uk to raise a concern about how your data has been handled.
As S Commerce is established in the Netherlands, you may also contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.